Question: Can You Cancel Bolt?

What happens if you cancel bolt?

If your journey is cancelled after 4 minutes of your arrival at the pickup location, the passenger will also be charged a cancellation fee.

They will not be charged a wait time fee..

What do bolt drivers earn?

The average monthly earning of a Bolt driver in Lagos is N400,000. Every time you complete a trip, Bolt charges 15% commission.

How do I contact bolt support team?

Shoppers can reach Bolt’s Support Team by sending an email to

Is Bolt cheaper than Uber?

Bolt’s main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don’t be too quick to jump in a Bolt car.

How is Bolt fare calculated?

Your trip price is calculated based on: Base fare: the price for pickup. Minute rate: time from start to end of a trip. Kilometre rate: distance of the route covered.

Do you get charged if you cancel a bolt?

When a Transport Service is cancelled after certain time period determined in Bolt App, you are required to pay a cancellation fee. 4.3 If you cancel a Transport Service request on multiple successive instances within 24-hour we may temporarily block your account for warning.

Does bolt charge per person or per trip?

The booking fee is an additional fee added to every trip a passenger requests. The decision to add this fee is supported by Bolt’s commitment to both rider and driver safety on the platform.

How does the bolt app work?

Bolt App – a smartphone application for Drivers and Passengers to request and receive Transportation Services 1.5. Bolt Platform – technology connecting Passengers with Drivers to help them move around cities more efficiently. … Each Driver will get a personal Bolt Driver Account to use Bolt App and Bolt Platform. 1.8.

How do I get a refund from Bolt?

You can search on: customer name, order number, Bolt transaction ID, or customer email. Once you have found the transaction in the list, click on the transaction to open the transaction details. Note that only transactions with a status of Completed can be refunded. Click the Issue Refund button at the top of the page.

Does bolt charge for waiting?

The wait time fee is charged at a per-minute rate to compensate you for the time spent waiting. If a rider cancels a request minutes after you arrive at the pick-up location, a Cancellation Fee applies and not wait time fee.

Can you pay cash with bolt?

You can now choose to pay for your Bolt Food order by using your bank card (debit or credit) or the cash option. Select the Cash option. … Confirm your order.