Quick Answer: What Happens When My Phone Contract Ends Virgin?

Can I cancel my Virgin contract early?

If you decide to end part or all of your services with Virgin Media during a minimum period, we may charge you an Early Disconnection Fee.

If you move to a property outside our network area during your minimum period, you may have to pay an Early Disconnection Fee for ending your contract early..

How long do I have to leave Virgin to be a new customer?

12 monthsVirgin Media told us a new customer is somebody who has not subscribed to their services for at least 12 months. After that period they’re fully eligible for new customer deals. Sky also say that to count as new, customers must not have been in receipt of any services for at least 12 months.

Can you leave Virgin Media and rejoin as a new customer?

Re: Cancel and my partner join as new customer Thank you for reaching out to us in our community, to take the account in another name as a brand new customer you would first need to give a 30 days notice then not be a customer for a further 30 days then would be able to take a new customer deal.

What do I do with my old virgin box?

This means that customers who have old Virgin Media equipment, that we can’t redeploy, can take it to their nearest electrical waste recycling centre where it will be disposed of in a responsible way to it can be reused and recycled for other products.

Does Virgin Media contract automatically renew?

Your service will continue after your minimum term ends. You can stay as you are, arrange a new contract with us or switch to a different provider at any time by giving us 30 days’ notice.

Can I cancel my phone contract without paying?

You can cancel your contract early, free of charge if you’re within the cooling-off period or if your network provider raised their price. Cancelling your contract at any other time can be expensive. You’ll usually have to pay the cost of the outstanding term in full.

Do I own my phone after 24 months?

Typically the cost of your phone is divided over 24 months. As long as you still owe money on your phone, you can’t leave your carrier. When you’ve paid the phone off, you own it. Unlike the subsidy model, this usually also means your monthly bill is cheaper once your phone is paid off.

Do I have to give 30 days notice to leave Virgin Media?

If you’re on a 30 day rolling contract or you decide to leave us after your minimum fixed term contract period, you’ll just need to give us 30 days’ notice.

What happens once your phone contract ends?

You don’t actually have to do anything when your contract ends, but if you don’t then you’ll typically keep paying the same price for the same allowances. … Depending on your network the phone payments may automatically stop, bringing you down to a lower monthly price.

How do I end my Virgin Mobile contract?

You can request a standard cancellation by calling Virgin Mobile customer services on 789. This is available from Monday-Friday 8am-11.59pm, Saturday 8am-11.59pm, Sunday 8am-11.59pm. If you’re cancelling your contract within the first 14 days, you may still be within Virgin’s cooling off period.

Can I get out of my Virgin contract early?

So, if you wish to cancel and have 5 months remaining in your minimum period, you will need to provide 30 days’ notice, during which you will retain (and continue to pay for) your services and be charged an Early Disconnection Fee for the remaining 4 months.

Do you own the phone after contract?

Remember, when your contract ends, it means you’ve paid off your handset and it belongs to you. This gives you the flexibility to choose a sim only, or pay-as-you-go deal.

How do I know when my virgin contract ends?

Check your Virgin Media contract statusLog in to your Virgin Media account.Select ‘My Account’.Select ‘Check your contract details’. You’ll find your end date here.

How can you get out of an Internet contract?

Here are some of them:Talk to customer service. The first avenue to try is to call your service provider and talk to a real person. … Look for contract buyouts. If you simply want to switch services, some companies may pay your early termination fee for your business. … Site nonperformance. … Consider arbitration.

What happens if I stop paying Virgin Media?

No need to panic – we’re here to support you and get your Virgin Media account back in the black. What happens if I miss a payment? … If you’re not making any regular payments to us, we may place your debt with a debt collection agency, but we’ll always let you know in writing before we do this.

Who is cheaper Sky or Virgin?

Virgin is a hands-down win for broadband, but Sky is the better, and cheaper choice, for TV packages. The right choice for customers will depend on individual needs and whether browsing, gaming, or box-set bingeing is a top priority.

Can I keep my phone after my contract ends?

You can certainly keep your old phones and put them to use. … But don’t wait much more than a six months or so after your contract ends to get a new phone.

How long does a Virgin Media contract last?

Our standard offers are available with a fixed term contract of 9, 12, 18 or 24 months, depending on the bundle or offer you’ve chosen. If you’re settled where you are and you don’t plan to move home, this type of contract may work best for you.

Is Virgin Mobile being phased out?

Sprint announced today that it’s going to be shutting down Virgin Mobile USA starting on February 2nd, transferring existing customers to Boost Mobile instead.

How can I get out of my Virgin Media contract without paying?

If you are a Virgin customer and you are out of contract, you’re free to leave at any point and just need to give 30 days’ notice. As the most competitive prices are usually reserved for new customers, you are likely to get a better deal if you switch to a new provider.